Welcome to Bedheadpjs Pajama Shop! These Terms and Conditions govern your use of our website and your purchases from our global family. We’ve crafted these terms with the same care and attention to detail that we put into our premium sleepwear collections.

1. Acceptance of Terms

By accessing and using chicsleepwearstore.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Website Usage and User Responsibilities

2.1 Appropriate Use

You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site.

2.2 Account Security

When creating an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2.3 Age Requirement

You must be at least 18 years old to make purchases on our website, or have parental consent if you are a minor.

2.4 Prohibited Activities

  • Attempting to gain unauthorized access to our systems
  • Using automated tools to scrape content or data
  • Interfering with website functionality
  • Submitting false or misleading information

3. Products and Services Description

3.1 Product Collections

Bedheadpjs offers premium sleepwear and loungewear including:

  • Collaborative collections (Bedhead X Bronwyn Newport, Bedhead X Trina Turk)
  • Specialty fabrics (Made with Liberty Fabrics)
  • Family matching sets and Daddy & Me collections
  • Extended sizes for inclusive comfort
  • Bridal shop and intimate apparel
  • Children’s and kids sleepwear

3.2 Product Information

We strive to provide accurate product descriptions, colors, and sizing information. However, slight variations may occur due to screen settings and individual perceptions.

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment Terms

4.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline orders for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Order Confirmation

You will receive an order confirmation email once your payment has been processed. All orders are subject to payment verification.

4.4 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive shipping confirmation with tracking information once your order is dispatched.

5.2 Shipping Methods

  • Standard Shipping ($12.95): Via DHL or FedEx with delivery within 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS with delivery within 15-25 business days after shipment

5.3 Shipping Areas

We ship worldwide with the exception of some Asian countries and remote locations. Delivery times may vary during holiday seasons or due to customs processing.

5.4 Delivery Responsibilities

Once the shipping carrier has taken possession of your order, the risk of loss and title pass to you. You are responsible for filing any claims with carriers for damaged or lost shipments.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible for return, items must be:

  • Unworn and unwashed
  • In their original packaging
  • With all tags attached

6.2 Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned:

  • Intimates
  • Items that have been worn, washed, or damaged
  • Items without original tags and packaging
  • Final sale items (clearly marked during promotions)

6.3 Return Process

To initiate a return or exchange:

  1. Contact customer service at [email protected] within 15 days of delivery
  2. Wait for authorization and Return Authorization Number
  3. Package items with original packaging and tags
  4. Ship to: Bedheadpjs Pajama Shop, 105 Round Table Drive, Fairfield, US 45014

6.4 Refunds

Refunds are processed to the original payment method within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

7.1 Copyright

All content on this website, including text, graphics, logos, images, and product designs, is the property of Bedheadpjs and protected by international copyright laws.

7.2 Trademarks

“Bedheadpjs,” our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bedheadpjs or its affiliates.

7.3 Limited License

You are granted a limited, revocable license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Limitation of Liability

9.1 General Limitation

To the fullest extent permitted by law, Bedheadpjs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

9.2 Maximum Liability

Our total cumulative liability to you for all claims arising from or related to the website or products shall not exceed the total amount you paid for the products in the six months preceding the event giving rise to the claim.

9.3 Product Use

You assume all responsibility and risk for the use of our products. We are not liable for any allergic reactions or individual sensitivities to materials used in our sleepwear.

10. Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be resolved through good faith negotiations. If unable to resolve informally, disputes shall be subject to the exclusive jurisdiction of the courts in Fairfield, US.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

12. Contact Information

Bedheadpjs Pajama Shop
105 Round Table Drive
Fairfield, US 45014
Email: [email protected]

Our customer service team is here to help with any questions. We typically respond within 24-48 hours.

Thank you for being part of the Bedheadpjs global family. We appreciate your trust in us for your sleepwear needs and are committed to ensuring your complete satisfaction.